8 Tips To Structure An eClinical Training Program To Improve Employee Performance

8 Tips To Structure An eClinical Training Program To Improve Employee Performance
4.41 (88.24%) 17 votes

Does your organization use eClinical technology to manage, organize, and analyze research data? Do your trial managers and staff know how to use the tools effectively in order to gain actionable insights? The secret to eClinical success is a top notch online training program that involves a flexible Learning Management System like Dokeos. But how do you structure your eClinical Training Program so that employees get the real-world experience and resources they require? Here are 8 tips and techniques to enhance employee site performance within your Dokeos LMS platform.

1. Define Expectations And Company-Wide Standards

Every member of your team must have a clear idea of their responsibilities, roles, and on-site expectations. Furthermore, they need to be aware of the data management standards that your company upholds. What are the common protocols for inputting and managing the data? How is data exchanged between Learning Management Systems? What are your employees’ respective tasks, and where do they fit within the “big picture”? Employees must be familiar with all of the technology involved, even if they will only use a specific tool on the job. This offers a general overview of the eClinical system portfolio so that they can understand the entire R&D data management process.

2. Provide Targeted eClinical Training To Avoid Redundancies

Each employee has a job to do. As such, they should receive individualized online training resources that center on their work-related tasks and responsibilities. This helps to avoid redundancies in and out of the eClinical training environment. For example, multiple employees inputting the same data into the CTMS, which would cause an information overlap and discrepancies. Targeted eClinical training also ensures that employees get only the resources they require to do their job effectively, instead of a “one-size-fits-all” approach that leads to cognitive overload. A secondary benefit of this is more efficient resource allocation.

3. Start With A Responsive LMS

Structure your eClinical training program starts with a solid foundation, namely, a Learning Management System that is easily accessible. Your employees should be able to input data using their mobile devices. This requires a responsive design LMS like Dokeos that is multiplatform-friendly. Dokeos LMS even allows users to download resources for offline viewing, such as spreadsheets or observation diaries. Then Dokeos automatically syncs the data when they reconnect.

4. Opt For An Extended Enterprise Solution

Extended enterprise systems allow you to deliver eClinical training resources to every member of your organization, from medical practitioners and research partners to data entry personnel. These tools, included in Dokeos, feature customizable categories and roles, which give you the power to assign personal training paths for each group. For example, clinical investigators have access to online training resources that cater to their specific needs, such as visualization tools that allow them to track emerging trends or online training tutorials that focus on monitoring and inputting patient observations.

5. Assess Early And Often

Pre-assessments give you a clear indication of an employee’s current experience level and knowledge base. They also help you identify strengths and areas for improvement, such as performance or skill gaps. However, it’s also important to periodically assess your employees to see how they’re progressing. As a result, you are able to intervene when necessary to ensure that they adhere to company standards. For example, that they have the required skills or knowledge to effectively utilize the eClinical software suite.

6. Offer “Moment Of Need” Online Training Resources For Ongoing Support

eClinical training programs require ongoing professional development. More importantly, employees must be able to address performance issues as quickly as possible. This requires “just in time” online training tools that focus on specific topics or tasks. For example, microlearning online training tutorials that explore different features of the data management system or knowledge refreshers to help them evaluate patient diaries and clinical research notes. On Dokeos they can use these online training resources time after time to reinforce skills and improve task proficiency.

7. Incorporate Experience-Driven Resources

Employees may have a vast knowledge base. But can they actually apply that knowledge when it truly matters? To make the move from theory to practice, your staff must have real-world experience. In online training environments, this comes in the form of simulations and scenarios, as well as case studies and real-world examples. These online training activities allow them to apply what they’ve learned and perfect their approach. They can also explore the eClinical software features and functions to reduce the learning curve.

8. Keep Compliance On The Forefront

Compliance and policy play a pivotal role in eClinical training, especially if you want to ensure the safety of trial participants and avoid costly violations. As such, compliance, product knowledge, and procedural protocols must be a top priority. You may even consider an online certification program that features modules, activities, and assessments. Dokeos LMS feature built-in certification and compliance tools. You’re able to automatically assign specific online certification programs to relevant groups, and notify employees when it’s time to renew. Likewise, you have the ability to add new modules to the eClinical training program to stay current with local rules and regulations. For example, when the FDA enacts a new safety protocol that employees should be aware of.


Structuring an eClinical training program within Dokeos LMS requires careful planning and continual improvements. New compliance regulations, company policy, and data management protocols must be reflected in your online training initiatives. For this reason, you need Dokeos LMS that is easy to maintain and update. And our experts can help you manage sound performance strategy that provides ongoing support for on-site employees.
Do you have an e-learning project ? Contact us now
All rights reserved by Thomas De Praetere, CEO at Dokeos