As a PhD in Psychology of Learning, she has always been interested in the processes of knowledge acquisition, restitution and evaluation. These years of research have allowed her to understand that there is no right or wrong approach but rather a balance to be found between several variables.

Yousra is a member of the After-Sales team, which is responsible for supporting clients in the implementation of their training projects. This ranges from project launch, through LMS training and content digitisation, to project implementation.

Each situation is unique, each client has specificities that must be taken into consideration when preparing the follow-up programme. Only a personalised support can guarantee the success of the project.