and support

For more than 20 years, we have been supporting our clients in the digitalisation of their training programs with Dokeos LMS

Starter Pack

A Dokeos project manager will give you an in-depth training on all the Dokeos LMS features. During this training, you will learn how to use Dokeos, whether you are an Administrator or a Designer-Trainer.

Maximum of 5 participants

Face-to-face: 1 day / Videoconference: 4 to 6 hours

E-learning best practices guide / +200 tutorials

What you will learn

  • Customisation of the platform
  • Modules and courses creation
  • Management of all types of content
  • User management (registration, groups, etc.)
  • Reporting (management and regulatory reporting)
  • Creation of certificates
  • Management of competence-related features
  • Etc.

Administrator Pack

A Dokeos project manager will assist you in setting up your Dokeos LMS platform. The training consists of two face-to-face, mixed or remote workshops.

Maximum of 3 participants

Face-to-face: 1 day / Videoconference: 4 to 6 hours

Recommendation report on the use of filters, groups, multi-sites, categories, tags, certificates, catalogue

What you will learn

  • Workshop 1 : Reflection on the architecture and configuration to be implemented in the LMS.
  • Workshop 2 : Training and assistance in the implementation of the validated architecture.

Trainers Pack

A Dokeos project manager will give you in-depth training on the configuration of your training modules. During this training, you will learn how to use Dokeos as a Designer-Trainer.

Maximum of 3 participants

Face-to-face: 1 day / Videoconference: 4 to 6 hours

E-learning best practices guide / +200 tutorials

What you will learn

  • Advanced configuration of the evaluation modules
  • Management of automatic e-mail reminders
  • Embedded Integration
  • Management of blended learning
  • Creation of certificates
  • Etc.

Digitalisation of your content

Our team of pedagogical engineers will help you structure and design your training content and courses. The coaching takes place in the form of face-to-face workshop(s) and remote mentoring.

Maximum of 3 participants

Face-to-face: 1 day / Videoconference: 4 to 6 hours

Monitoring report

What you will learn

  • Analysis of existing content
  • Definition of training objectives (targets, issues, topics, scope, regulations)
  • Transmission of best practices and e-learning design methodology
  • Presentation of authoring tools that can be used to meet the objectives
  • Reflection on the structure of the content
  • Creation of a standard training course model
  • Setting up your production plan
  • Monitoring by a mentor of the various production stages

Our customised services


Creation of interactive e-learning modules based on existing content using standard authoring tools


A process designed to analyse the necessary requirements for the launch of your project by our top HR experts


Implementation of a marketing strategy to target your customers with profitable communication actions


Definition of indicators and dashboards with the aim of ensuring continuous monitoring over time and ensuring that your objectives are met

Your consultants

A team of experts driven by the success of tailor-made projects

Christine Amory

Customer success manager

Her passion for teaching methods developed during her university years in California, where Christine experienced the effectiveness of flipped classroom teaching and the usefulness of alternating synchronous and asynchronous times.

Responsible for pedagogy for 15 years at HEC-Liège, Christine coordinated, planned and implemented e-learning training programmes for managers in Asia and Europe.

A Dokeos trainer since 2008, she has managed over 120 training projects for corporate clients and training organisations. Her scope of action includes analysing clients' needs and converting them into training programmes, managing and evaluating training projects, and setting up indicators to ensure virtuous improvement cycles. She has been leading the team of project managers since 2017.

Stéphane Vanderbeck
L&D Consultant

« The distance between your dreams and reality is called action ».

Stephanie is a multi-tasker at Dokeos, project manager, digital content creator, authoring tool specialist and blogger, she joined our team in 2018.
Her goal: to evolve our post-sales customer experience across the entire customer lifecycle - from onboarding and engagement to renewal and expansion.
With a degree in marketing and business creation, she arrives at Dokeos with a desire to set the company apart from competitors through customer service.
A good relationship with the customer is the most important thing for her!

L&D Consultant

Hundreds of organisations evaluate and train their employees with Dokeos LMS