You are currently connected to the website “www.dokeos.com” (hereinafter “the WebSite”).
Dokeos SPRL

Registered head office: Rue Provinciale, 264, 1301 Bierges, BELGIQUE

Phone number: +33 (0)1 76 41 01 96


Intra-European VAT Registration Number: BE 862 938 031


1. Website purpose and legal notice


DOKEOS offers e-learning services and provides its clients with an annual licence for an e-learning software.


DOKEOS makes it easy to design customised training modules, to integrate the user’s training materials, to import content, to assess the learners’ skills using online or face-to-face evaluation questionnaires.


www.dokeos.com is used to present the activities and services, the DOKEOS learning platform, as well as to publish articles and news.


These Terms of Use may be updated at any time without notice. The User is therefore advised to consult the website regularly. Updates apply as soon as they are published online.


If any provision of these Terms of Use is held to be unenforceable or invalid for any reason, such invalidity or unenforceability shall not affect the enforceability or validity of the remaining provisions of the Terms of Use.


2. Website use


www.dokeos.com is made available free of charge to the User for his personal use, subject to the conditions defined below. Use of the website implies full acceptance of all the conditions of use.


www.dokeos.com may not be used to make speculative, false or fraudulent claims.


The User must be at least 18 years old, have the legal capacity to contract and use this website in accordance with the Terms of Use.


3. Copyrights – intellectual property


DOKEOS is the owner of the intellectual property rights for all elements (photographs, logos, drawings, graphics, texts, videos, etc.) as well as copyrights, patents, know-how, confidential information, database rights, trademarks and designs, whether registered or not, appearing on the www.dokeos.com website.


It is therefore forbidden to reproduce, modify, transfer or exploit all or part of the website without the express written authorisation of DOKEOS.


4. Download


Any downloading of data from www.dokeos.com is done at the User’s own risk.


The User acknowledges that the use of the services and computer systems is not without risk. Therefore, DOKEOS shall not be liable for any damage caused by any type of malicious software (computer malware) as a result of downloading data from www.dokeos.com.


5. Processing of personal data


Personal data of the www.dokeos.com website User may be collected in particular when the User fills in the contact form, quote form or free trial request form or via the use of cookies or web beacons (see point 10).


In this context, the company responsible for processing the information is DOKEOS S.A., whose registered office is located at rue Provinciale, 264, 1301 Bierges.


The purpose of the processing of personal data covers the management of visitors to the site, client administration, the execution of the sales contract, the promotion of products and services, and the establishment of direct marketing campaigns, including by means of electronic mail.


At any time the client has the right to object to the processing of his/her personal data for direct marketing purposes.


The User has the right to access and rectify his personal data, or the right to delete them, in accordance with the provisions of the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data.


In order to exercise this right of access, rectification or deletion, it is sufficient to contact DOKEOS, free of charge, via the following e-mail address: privacy@dokeos.com or by post at the company’s registered office.


DOKEOS complies with the provisions of the General Data Protection Regulation (Regulation 2016/679, the “GDPR”) and is bound by the confidentiality of the personal data it collects.


6. Data security


DOKEOS guarantees a correct level of data protection in accordance with national and European regulations.


For this reason, www.dokeos.com uses various security systems to reasonably protect the User’s personal data. However, DOKEOS cannot guarantee that unauthorised third parties will not be able to access the website and use it illegally.


7. Hyperlinks to other websites


The www.dokeos.com website may contain hyperlinks to other websites. The presence of these links on the www.dokeos.com website in no way implies that DOKEOS endorses the ideas or opinions expressed on these websites, nor does it imply that a partnership or associative link exists.


DOKEOS cannot be held responsible for the content of the websites referenced under these hyperlinks.


8. DOKEOS rights


DOKEOS reserves the right at any time and without prior notice to:


a) modify the advertisements, offers and online information,


b) modify certain services,


c) prohibit access to its website in the event of technical problems or if DOKEOS observes any abuse or malicious use of its website.


9. User’s responsibilities


The User of the www.dokeos.com website undertakes:


a) not to use the website for illegal or harmful purposes;


b) not to interfere with access to the website, nor to disrupt or modify the website or make it less effective or cause harm to the website, to DOKEOS or to third parties;


c) not to use the website to transmit or disseminate malicious software or harmful or illegal information;


d) not to compromise the intellectual property rights present on this website;


(e) not to send or transmit any unsolicited messages;


f) not to collect or store personal data relating to other users unless specifically authorised by such users.



10. Cookies and web beacons


“Cookies” and “web beacons” may be sent to the User’s computer when visiting the www.dokeos.com website.


“Cookies” are files stored on the hard disk of the User of a website, at the request of the server that manages the website visited, which ensure the proper technical functioning of the website and make its navigation more fluid.


“Web beacons” are small electronic images that allow the Website to count the number of visitors who have accessed a specific page. The data collected by web beacons are the IP address, the name of the host computer, the name of the operating system version and the browser used.


Any User of the www.dokeos.com website can delete or deactivate “cookies” and “web beacons” from his or her hard drive and/or set his or her browser software to prevent their reception. Blocking cookies and/or web beacons may, however, hinder navigation.


11. Limitation of liability


In no event shall DOKEOS be liable for any direct, indirect, consequential, punitive, special or indirect damages (including, without limitation, damages for loss of business, contracts, revenue, information or other data contained in the User’s information management system, or for business interruption) arising out of or in connection with the use of or inability to use the Website or its contents or these terms and conditions, even if DOKEOS has been advised of the possibility of such damages.


In addition to the conditions set out herein, DOKEOS shall not be liable for any errors, inaccuracies, omissions or other defects or for untimely or inaccurate information contained on this website.


This limitation of liability also applies to any third-party website.


12. Applicable law


The Terms of Use are subject to Belgian law. Any dispute relating to their interpretation and/or execution shall fall within the jurisdiction of the courts of the judicial district of Brabant Wallon.


13. Contact


You can contact DOKEOS regarding these terms of use via the following e-mail address: info@dokeos.com or via the contact form on the www.dokeos.com website.


14. Website Editor


The www.dokeos.com website editor is DOKEOS SPRL, whose registered office is located at Rue Provinciale, 264, 1301 Bierges and which is registered in the Belgian register of Companies under the number B.C.E. 0862.938.031.


15. Hosting

The host of the website www.dokeos.com is:


2 rue Kellermann
BP 80157
Phone number: +33 (0)9 72 10 10 07


SAS with a capital of € 10,059,500.00
RCS LILLE METROPOLE 424 761 419 00045
APE Code 2620Z
VAT NUMBER: FR FR22424761419


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